All your questions answered in one place at 111ba

At 111ba you can deposit using bKash, Nagad, Rocket, Upay and bank transfer (including major banks such as Sonali Bank and Dutch-Bangla Bank). The minimum deposit amount is ৳300 for all methods. Use a wallet or bank account registered in your own name so verification goes through faster.

To deposit with Nagad, first log in to your 111ba account and select Nagad from the deposit section. Send the payment to the displayed number using the Nagad app or by dialing *167#. Save the transaction ID and enter it correctly in the deposit form. Once you send at least ৳300, the balance will be added to your account.

In some cases, a balance can take a few minutes to appear due to network delays. Wait five to ten minutes and refresh the page. If it still hasn't updated, contact us via live chat or email at [email protected]. Have the following ready: the time of the transfer, the amount, and the transaction ID — this will help get the issue resolved faster.

111ba does not charge any separate processing fee on deposits. However, your mobile banking service (bKash, Nagad, Rocket, Upay) or bank may apply their own transaction charges in line with their policies. Check the applicable charges in your wallet app before making a transaction.

The rule is the same for all payment methods at 111ba — the minimum deposit amount is ৳300. Sending less than this may result in the transaction not being accepted. First-time depositors have the opportunity to receive a 150% bonus of up to ৳8,000, so make sure you deposit the correct amount.

The 111ba support team provides service in both Bengali and English. Bangladeshi users can ask questions entirely in Bengali and will receive replies in Bengali. Those who prefer English are also welcome to get in touch in English.

Yes. 111ba's live chat support is active seven days a week, twenty-four hours a day. Whether it's the middle of the night, a weekend, or a public holiday, you can reach us via chat at any time. Emailing [email protected] will also get a prompt response from the support team.

For a faster resolution, have the following details on hand before getting in touch: your registered username or email address; a brief description of the issue; the relevant transaction ID (if the issue is payment-related); and the approximate time the problem occurred. Providing this information will allow the support team to assist you much more quickly.

111ba currently offers two support channels: live chat — log in to the site and start a chat directly from any page; and email — write to [email protected] with full details. Both channels are available in Bengali and English.

Always confirm https://111ba.lat in your browser's address bar — any variation in the domain spelling (such as 111ba-l.at or 111bba.lat) means it is a fake site. Look for the padlock icon (SSL) in the address bar for a secure connection. Do not log in from unknown links or messages; type the address directly into your browser instead.

Absolutely not. No 111ba staff member, live chat agent, or email will ever ask for your OTP, bKash PIN, Nagad PIN, or password. If anyone asks for this information, it is an attempt at fraud. End the conversation immediately and report it to [email protected].

Change your password as quickly as possible. Then immediately notify us via live chat or at [email protected]. The support team will review the account and, if necessary, temporarily secure it. A password reset link will be sent to your registered email if you are unable to log in yourself.

Yes. 111ba protects all transactions and personal data with SSL (Secure Socket Layer) encryption. This means your data travels in encrypted form between the site and your device, making it difficult for third parties to read. Visit our privacy policy page for more details.

Use a password of at least 8 characters that combines uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Avoid using your date of birth or easily guessable numbers. Do not use the same password on multiple sites, and change it regularly.

The withdrawal process is normally completed within one hour. In some cases, additional verification may cause a slight delay. If the request status shows "processing," please wait. If more than one hour has passed, contact live chat — mention the request number or time so the issue can be resolved faster.

No. Under 111ba's rules, withdrawals can only be made to a wallet (bKash, Nagad, Rocket, Upay) or bank account registered in your own name. Sending funds to a third-party account is not permitted for security reasons and the request may be cancelled.

The withdrawal process at 111ba is normally completed within one hour. Most requests are finished even sooner. Transfers to mobile wallets (bKash, Nagad, Rocket, Upay) may take less time. For bank transfers, the bank's own processing time may be added on top.

The minimum withdrawal amount at 111ba is ৳800. A withdrawal request for less than this will not go through. Submit a withdrawal request only when your balance exceeds ৳800. For funds won from bonuses, make sure the wagering requirement has been met.

Yes. 111ba's withdrawal service runs seven days a week, twenty-four hours a day. Requests submitted at night or on holidays are also aimed to be completed within one hour through the normal process. Mobile banking transfers are the fastest — bank transfers may be affected by the bank's working hours.

Before withdrawing funds received from the welcome bonus, a 20x wagering requirement must be met, calculated on the bonus amount only (not the combined total of the deposit and bonus). Example: ৳1,500 bonus × 20 = ৳30,000 in bets must be placed before the winnings from the bonus can be withdrawn. Wagering progress can be seen in the bonus section of your account.